Regulations of the online store

§1

Preliminary provisions

  1. The FORESTAGRI online store, available at www.sklep.forestagri.pl, is run by FORESTAGRI SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Ludwików, entered into the National Court Register by the District Court Poznań Nowe Miasto i Wilda in Poznań, 9th Commercial Division of the National Court Register under the number KRS 0000663211, NIP 7661996069, REGON 366562154.
  2. These regulations apply to contracts concluded by the Seller with Customers, i.e. with Consumers and Entrepreneurs.

 

§2

Definitions

  1. Consumer - a natural person concluding a contract with the Seller within the Store, the subject of which is not directly related to his business or professional activity.
  2. Seller - FORESTAGRI SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Ludwików, no. 1B, postal code 62-105 Łekno, entered into the register of entrepreneurs of the National Court Register under KRS number 0000663211, the company's deeds are kept at the District Court Poznań - Nowe Miasto and Wilda in Poznań , 9th Commercial Division of the National Court Register, NIP 7661996069, REGON 366562154, with a share capital of PLN 5,000.
  3. Customer - any entity making purchases via the Store.
  4. Entrepreneur - a natural person, a legal person and an organizational unit that is not a legal person, which is granted legal capacity by a separate act, conducting business activities on its own behalf, and using the Store.
  5. Quasi-entrepreneur - a natural person concluding a contract directly related to his/her business activity, when the content of this contract shows that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register. and Information on Business Activity.
  6. Store - online store run by the Seller at the Internet address sklep.forestagri.pl
  7. Distance contract - a contract concluded with the Customer as part of an organized system for concluding distance contracts (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.
  8. Regulations - these regulations of the Store.
  9. Order - the Customer's declaration of will submitted using the Order Form and aimed directly at concluding a Sales Agreement for the Product or Products with the Seller.
  10. Account - a customer account in the Store, which collects data provided by the Customer and information about Orders placed by him in the Store.
  11. Registration form - a form available in the Store, enabling the creation of an Account.
  12. Order form - an interactive form available in the Store enabling placing an Order, in particular by adding Products to the Cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.
  13. Cart – an element of the Store's software in which the Products selected by the Customer for purchase are visible, and it is also possible to determine and modify the Order data, in particular the quantity of products.
  14. Product - a movable item/service available in the Store that is the subject of the Sales Agreement between the Customer and the Seller.
  15. Sales Agreement - a Product sales agreement concluded between the Customer and the Seller via the Online Store. The Sales Agreement also means - depending on the characteristics of the Product - a contract for the provision of services and a contract for specific work.

 

§3

Contact the Store

  1. Seller's address: Ludwikowo 1B, 62-105 Łekno
  2. Seller's e-mail address: [email protected]
  3. Seller's telephone number: +48 661 523 949, +48 667 339 423
  4. Seller's bank account number 53 1600 1462 1834 1884 6000 0001
  5. The Customer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.
  6. The Customer can communicate with the Seller by phone between 8 a.m. and 4 p.m.
  7. Contact with the Seller is also possible by completing the form located in the "Contact" tab on the Store's website.

 

§4

Technical requirements

To use the Store, including viewing the Store's assortment and placing orders for Products, you need:

  • end device with access to the Internet and a web browser,
  • active e-mail account,
  • cookie support enabled.

 

§5

General information

  1. To the fullest extent permitted by law, the Seller is not liable for any disruptions, including interruptions in the operation of the Store caused by force majeure, unauthorized action of third parties or incompatibility of the Online Store with the Customer's technical infrastructure.
  2. Browsing the Store's assortment does not require registration and creating an Account, but in such a case, the Customer will not see the prices of individual products currently on offer in the Store.
  3. The Customer may place orders for Products included in the Store's assortment only after registering and creating an Account in accordance with the provisions of § 6 of the Regulations. This obligation applies to both Consumers, Quasi-entrepreneurs and Entrepreneurs.
  4. The prices given in the Store are given in Polish zloty and are gross prices.
  5. The final (final) amount to be paid by the Customer consists of the price for the Product and the delivery cost (including fees for transport, delivery and postal services), about which the Customer is informed on the Store's website when placing the Order, including when expressing will to be bound by the Sales Agreement.
  6. In the case of an Agreement covering subscription or provision of services for an indefinite period, the final price is the total price including all payments for the settlement period.
  7. When the nature of the subject matter of the Agreement does not allow, reasonably to be assessed, the amount of the final (final) price to be calculated in advance, information on the method in which the price will be calculated, as well as on fees for transport, delivery, postal services and other costs, will be provided in the Store. in the Product description.
  8. If the Seller informs about a reduction in the price of the Product, next to the information about the reduced price - the Seller also displays information about the lowest price of this Product, which was valid in the period of 30 days before the introduction of the reduction. If a given Product is offered for sale for a period of less than 30 days, in addition to information about the reduced price, information about the lowest price of the Product, which was valid in the period from the date the Product was offered for sale to the date of introduction of the discount, is also displayed.

 

§6

Creating an Account in the Store

  1. To create an Account in the Store, please complete the Registration Form.
  2. Creating an Account in the Store is free.
  3. Logging in to the Account is done by entering the login and password established in the Registration Form.
  4. The Customer may delete the Account at any time, without giving a reason and without incurring any fees, by sending an appropriate request to the Seller, in particular via e-mail or in writing to the addresses provided in § 3.

 

§7

Rules for placing an Order

In order to place an Order, after registering and creating an Account, you must:

  1. log in to the Store;
  2. select the Product that is the subject of the Order and then click the "Add to cart" button
  3. click the "I accept the Regulations and General Terms and Conditions of Sale" and "I order and pay" button/click the "I order and pay" button and confirm the order by clicking the link sent in the e-mail,
  4. select one of the available payment methods and, depending on the payment method, pay for the order within a specified period, subject to § 9 point 3.

 

§8

Delivery and payment methods offered

  1. The Customer may use the following methods of delivery or collection of the ordered Product:
  • Courier shipment, cash on delivery courier shipment,
  • Personal collection available at: Ludwikowo 1B, 62-105 Łekno
  1. The customer can use the following payment methods:
  • Cash on delivery
  • Cash on delivery
  • Payment by transfer to the Seller's account
  • Electronic payments
  1. Detailed information on delivery methods and acceptable payment methods can be found on the Store's website.
  2. The entity providing online payment services in the field of fast transfers is PayPal.
  3. The entity providing online payment services for card payments is PayPal. Supported payment cards: Visa, MasterCard, Maestro.

 

§9

Execution of the sales contract

  1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order using the Order Form in the Online Store in accordance with § 7 of the Regulations.
  2. After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution is made by the Seller sending the Customer an appropriate e-mail to the Customer's e-mail address provided when placing the Order, which contains at least the Seller's declarations about the receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. When the Customer receives the above e-mail, a Sales Agreement is concluded between the Customer and the Seller.
  3. If the Customer chooses:
  • payment by transfer, electronic payment or payment by payment card, the Customer is obliged to make the payment within 2 calendar days from the date of conclusion of the Sales Agreement - otherwise the order will be canceled.
  • cash on delivery upon receipt of the shipment, the Customer is obliged to make the payment upon receipt of the shipment.
  • payment in cash upon personal collection of the parcel, the Customer is obliged to make the payment upon receipt of the parcel.
  1. If the Customer has chosen a delivery method other than personal collection, the Product will be sent by the Seller within the time specified in its description (subject to section 5 of this paragraph), in the manner chosen by the Customer when placing the Order.
  2. If you order Products with different delivery dates, the delivery date is the longest given date.
  3. If you order Products with different delivery dates, the Customer may request delivery of the Products in parts or delivery of all Products after completing the entire order.
  4. The beginning of the delivery period of the Product to the Customer is counted as follows:
  • If the Customer chooses the payment method by transfer, electronic payment or payment card - from the date of crediting the Seller's bank account.
  • If the Customer chooses the cash on delivery method - from the date of conclusion of the Sales Agreement,
  1. If the Customer chooses personal collection of the Product, the Product will be ready for collection by the Customer within the time specified in the Product description. The Customer will be additionally informed by the Seller about the Product's readiness for collection by sending an appropriate message e-mail to the Customer's e-mail address provided when placing the Order
  2. If you order Products with different readiness for collection dates, the Customer has the option of collecting the Products in parts (according to their readiness for collection) or collecting all the Products after completing the entire order.
  3. The beginning of the period for the Product to be ready for collection by the Customer is counted as follows:
  • If the Customer chooses the payment method by transfer, electronic payment or payment card - from the date of crediting the Seller's bank account.
  • If the Customer chooses the cash method upon personal collection - from the date of conclusion of the Sales Agreement.
  1. Delivery of the Product to the Customer is subject to payment, unless the Sales Agreement provides otherwise. Product delivery costs (including fees for transport, delivery and postal services) are indicated to the Customer on the Online Store's website in the "Delivery costs" tab and when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.
  2. Personal collection of the Product by the Customer is free of charge.

 

§10

Right to withdraw from the contract

  1. A consumer who has concluded a contract remotely or outside the Seller's premises may withdraw from the Sales Agreement without giving any reason within 14 days.
  2. The period specified in section 1 begins with the delivery of the Product to the Consumer or a person other than the carrier indicated by him.
  3. In the case of an Agreement that covers many Products that are delivered separately, in batches or in parts, the deadline specified in section 1 runs from taking possession of the last Product, its batch or part.
  4. In the case of an Agreement that involves the regular delivery of Products for a fixed period of time (subscription), the deadline specified in section 1 runs from taking possession of the first item.
  5. The Consumer may withdraw from the Agreement by submitting a declaration of withdrawal to the Seller. To meet the deadline for withdrawal from the Agreement, it is sufficient for the Consumer to send a statement before the deadline.
  6. The declaration may be sent by traditional mail, fax or electronically by sending the declaration to the Seller's e-mail address or by submitting the declaration on the Seller's website - the Seller's contact details are specified in § 3. The declaration may also be submitted on the form, the template of which is Annex No. 1 to these Regulations and the Annex to the Act of May 30, 2014 on Consumer Rights, but this is not obligatory.
  7. If the Consumer sends the declaration electronically, the Seller will immediately send the Consumer confirmation of receipt of the declaration of withdrawal from the Agreement to the e-mail address provided by the Consumer.
  8. Effects of withdrawal from the Agreement:
  • In the event of withdrawal from a distance contract, the contract is deemed not to have been concluded.
  • In the event of withdrawal from the Agreement, the Seller shall immediately return to the Consumer, no later than within 14 days from the date of receipt of the Consumer's declaration of withdrawal from the Agreement, all payments made by him, including the costs of delivering the goods, with the exception of additional costs resulting from the method of delivery chosen by the Consumer. other than the cheapest standard delivery method offered by the Seller.
  • The Seller will refund the payment using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer has expressly agreed to a different solution that will not involve any costs for him.
  • The Seller may withhold the refund until he receives the Product back or until he receives proof of its return, depending on which event occurs first.
  • The Consumer should return the Product to the Seller's address provided in these Regulations immediately, no later than 14 days from the date on which he informed the Seller about withdrawal from the Agreement. The deadline will be met if the Consumer returns the Product before the 14-day period expires.
  • The consumer bears the direct costs of returning the Product, including the costs of returning the Product if, due to its nature, the Product could not be returned by regular mail.
  • The Consumer is only responsible for any reduction in the value of the Product resulting from using it in a manner other than what was necessary to establish the nature, characteristics and functioning of the Product.
  1. If, due to the nature of the Product, it cannot be returned by regular mail, information about this, as well as the costs of returning the Product, will be included in the Product description in the Store.
  2. The right to withdraw from a distance contract is not available to the Consumer in relation to the Contract:
  • in which the subject of the service is non-prefabricated goods, manufactured according to the Consumer's specifications or serving to meet his individual needs,
  • in which the subject of the service is goods delivered in a sealed packaging, which cannot be returned after opening the packaging due to health protection or hygiene reasons, if the packaging was opened after delivery,
  • in which the subject of the service is goods that deteriorate quickly or have a short shelf life,
  • for the provision of services, if the Seller has fully performed the service with the express and prior consent of the Consumer, who was informed before the commencement of the service that after the Seller has
  • completed the service, he will lose the right to withdraw from the Agreement and has acknowledged this,
  • in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline to withdraw from the Agreement,
  • in which the subject of the service are goods which, after delivery, due to their nature, are inseparably combined with other goods,
  • in which the subject of the service are alcoholic beverages, the price of which was agreed upon concluding the sales contract, and whose delivery can only take place after 30 days and whose value depends on
  • market fluctuations over which the Seller has no control in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery,
  • for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts,
  • for the delivery of digital content not delivered on a tangible medium, if the performance of the service began with the Consumer's express and prior consent before the commencement of the service, that after the
  • Seller has completed the service, he will lose the right to withdraw from the contract and has acknowledged this, and the Seller has provided the consumer with confirmation of this,
    for the provision of services for which the Consumer is obliged to pay a price, for which the Consumer has expressly requested the Seller to come to him for repairs, and the service has already been fully performed with the Consumer's express and prior consent.
  1. The provisions indicated in this article apply to the quasi-entrepreneur.

 

§11

Complaint

  1. The Sales Agreement covers new and used Products. The condition of each used Product is described in detail on the Store's website. The provisions on warranty for defects under the principles set out in the Civil Code do not apply to contracts requiring the transfer of ownership of the goods to the Consumer, including in particular sales contracts, delivery contracts and contracts for specific work constituting goods.
  2. The Product is compliant with the Agreement if, in particular, its:
  • description, type, quantity, quality, completeness and functionality, and in relation to goods with digital elements, also compatibility, interoperability and availability of updates;
  • suitability for a specific purpose for which it is needed by the Consumer, about which the Consumer notified the Seller at the latest at the time of concluding the Agreement and which the Seller accepted.
  1. In addition, in order for the goods to be considered in compliance with the Agreement, they must:
  • be fit for the purposes for which goods of this type are normally used, taking into account applicable laws, technical standards or good practices;
  • be present in such quantity and have such characteristics, including durability and safety, and in the case of goods with digital elements, functionality and compatibility, as are typical of goods of this type and which the Consumer can reasonably expect, taking into account the nature of the goods and the public assurance made by the Seller, its legal predecessors or persons acting on their behalf, in particular in advertising or on the label, unless the Seller proves that:

- did not know about the public assurance in question and, judging reasonably, could not have known about it,

- before concluding the contract, the public assurance was corrected in accordance with the conditions and form in which the public assurance was submitted, or in a comparable manner,

- public assurance did not influence the Consumer's decision to conclude the Agreement;

  • be supplied with packaging, accessories and instructions that the Consumer could reasonably expect to be provided;
  • be of the same quality as the sample or pattern that the Seller made available to the Consumer before concluding the Agreement, and correspond to the description of such sample or pattern.
  1. The Seller is not liable for the lack of compliance of the Product with the Agreement to the extent referred to in §11.3, if the Consumer, at the latest at the time of concluding the Agreement, was clearly informed that a specific feature of the Product deviates from the requirements for compliance with the Agreement specified in §11.3, and expressly and separately accepted the lack of a specific feature of the Product.
  2. The Seller is liable for non-compliance of the Product with the Agreement resulting from improper installation of the Product if:
  • it was carried out by the Seller or under his responsibility;
  • improper installation by the Consumer resulted from errors in the instructions provided by the Seller.
  1. The Entrepreneur is liable for the lack of compliance of the Product with the Agreement existing at the time of its delivery and disclosed within two years from that moment, unless the shelf life of the Product, specified by the Seller, its legal predecessors or persons acting on their behalf, is longer. The lack of conformity of the Product with the Agreement, which became apparent within two years from the date of delivery of the Product, is presumed to have existed at the time of its delivery, unless it is proven otherwise or this presumption cannot be reconciled with the specificity of the Product or the nature of the lack of conformity of the Product with the Agreement. . The Seller cannot invoke the expiry of the deadline for determining the lack of conformity of the Product with the Agreement if he has fraudulently concealed this lack.
  2. If the Product is inconsistent with the Agreement, the Consumer may request its repair or replacement. However, the Seller may make an exchange when the Consumer requests repair or the Seller may make a repair when the Consumer requests replacement, if bringing the Product into conformity
    with the Agreement in the manner chosen by the Consumer is impossible or would require excessive costs for the Seller. If repair and replacement are impossible or would require excessive costs for the Seller, he may refuse to bring the Product into compliance with the Agreement.
  3. The Seller shall repair or replace the goods within a reasonable time from the moment when the Seller was informed by the Consumer about the lack of compliance with the Agreement, and without excessive inconvenience to the Consumer, taking into account the specificity of the goods and the purpose for which the Consumer purchased them. The costs of repair or replacement, including in particular the costs of postage, transportation, labor and materials, are borne by the Seller. The Consumer provides the Seller with a Product that is subject to repair or replacement. The Seller collects the Product from the Consumer at his own expense. If the goods were installed before the Product's non-compliance with the contract was discovered, the Seller dismantles the Product and reassembles it after repair or replacement, or commissions these activities to be performed at its own expense. The Consumer is not obliged to pay for the normal use of a Product that has subsequently been replaced. 
  4. If the Product is inconsistent with the Agreement, the Consumer may submit a declaration of price reduction or withdrawal from the Agreement when:
  • The Seller refused to bring the Product into compliance with the Agreement in accordance with §11.7 of the Regulations;
  • The Seller did not bring the Product into compliance with the Agreement in accordance with §11.8 of the Regulations;
  • the lack of compliance of the Product with the Agreement persists, even though the Seller has tried to bring the Product into compliance with the Agreement;
  • the lack of compliance of the Product with the Agreement is so important that it justifies a price reduction or withdrawal from the Agreement without first using the protection measures specified in §11.7 and §11.8 of the Regulations;
  • it is clear from the Seller's statement or circumstances that he will not bring the Product into compliance with the Agreement within a reasonable time or without undue inconvenience to the Consumer.
  1. The price reduced by the Consumer must be in such proportion to the price resulting from the Agreement that the value of the Product inconsistent with the Agreement remains to the value of the Product consistent with the Agreement. The Seller returns to the Consumer the amounts due as a result of exercising the right to reduce the price immediately, no later than within 14 days from the date of receipt of the Consumer's declaration of the price reduction.
  2. The Consumer may not withdraw from the Agreement if the lack of compliance of the Product with the Agreement is immaterial. It is presumed that the lack of compliance of the Product with the Agreement is material.
  3. If the lack of compliance with the Agreement applies only to some Products delivered under the Agreement, the Consumer may withdraw from the Agreement only in relation to these Products, as well as in relation to other Products purchased by the Consumer together with the Products not in compliance with the Agreement, if the Consumer cannot reasonably be expected to agreed to retain only Products consistent with the Agreement.
  4. In the event of withdrawal from the Agreement, the Consumer shall immediately return the Product to the Seller at his expense. The Seller returns the price to the Consumer immediately, no later than within 14 days from the date of receipt of the Product or proof of its return. The Seller refunds the price using the same method of payment as used by the Consumer, unless the Consumer has expressly agreed to a different method of return, which does not involve any costs for him.
  5. The Consumer may refrain from paying the price until the Seller fulfills the obligations arising from §11. 7 – §11.13.
  6. The provisions indicated in this article apply to the quasi-entrepreneur.
  7. In the case of sales that are not consumer sales (i.e. sales to the Entrepreneur), the Seller's liability for defects in the goods under the warranty under the terms set out in the Civil Code is excluded.
  8. Complaints should be submitted in writing or electronically to the Seller's addresses provided in these Regulations or using the electronic complaint form provided by the Seller on one of the Store's subpages. Declarations may also be submitted on the forms, the template of which is attached as Annex No. 2, No. 3 and No. 4 to these Regulations (Appendix No. 2 - declaration of request for replacement/repair of the goods; Annex No. 3 - declaration of price reduction, Annex No. 4 - declaration of withdrawal from the contract).
  9. It is recommended that the complaint include, among others: a concise description of the defect, the circumstances (including the date) of its occurrence, data of the Consumer filing the complaint, and the Consumer's request in connection with the defect of the goods.
  10. Goods returned under the complaint procedure should be sent to the address provided in § 3 of these Regulations.

 

§12

Out-of-court methods of dealing with complaints and pursuing claims

  1. Detailed information on the possibility for the Consumer to use out-of-court methods of dealing with complaints and pursuing claims, as well as the rules of access to these procedures, are available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, and Provincial Inspectorates of Inspections. Handlowa and at the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.phphttp://www.uokik.gov.pl/sprawy_zdrowie.php and http://www.uokik.gov.pl/wazne_adresy.php.
  2. The consumer has the following exemplary options for using out-of-court methods of dealing with complaints and pursuing claims:
  • The consumer is entitled to apply to a permanent consumer arbitration court,
    referred to in Art. 37 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to resolve a dispute arising from the Agreement concluded with the Seller.
  • The consumer is entitled to contact the voivodeship inspector of the Trade Inspection, in accordance with Art. 36 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller.
  • The consumer can obtain free assistance in resolving a dispute between him or her and the Seller, also using the free assistance of the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers).

 

§13

Personal data in the Online Store

  1. The administrator of Customers' personal data collected via the Online Store is the Seller.
  2. Customers' personal data collected by the administrator via the Online Store are collected for the purpose of implementing the Sales Agreement, and if the Customer consents - also for marketing purposes.
  3. The recipients of personal data of Online Store Customers may be:
  • In the case of a Customer who uses the postal or courier delivery method in the Online Store, the Administrator makes the Customer's collected personal data available to the selected carrier or intermediary carrying out the shipment at the request of the Administrator.
  • In the case of a Customer who uses electronic or payment card payment in the Online Store, the Administrator provides the Customer's collected personal data to the selected entity handling the above payments in the Online Store.
  1. The customer has the right to access and correct their data.
  2. Providing personal data is voluntary, although failure to provide the personal data indicated in the Regulations necessary to conclude the Sales Agreement results in the inability to conclude this agreement.

 

§14

Placement of offers

  1. The Seller may use offer placement within the Store. Ranking means the granting of specific visibility to products or the weight given to search results by the Seller who provides the online search function in the form in which it is presented, organized or transmitted regardless of the technological means used.
  2. The Customer searches for the Product indicated in the Store's search engine by presenting the Customer with products that contain expressions appropriate to the searched ones in the title and content.
  3. The parameters constituting the basis for the search are intended to make it easier for the Customer to find the Product he is interested in.

 

§15

Opinions

  1. The Seller allows Customers to add opinions about the purchased Product.
  2. Adding an opinion is only possible by registered Customers in the Store, after logging in to the Store.
  3. It is forbidden to add opinions:
  • violating the personal rights of the Seller or another person,
  • regarding Products that were not purchased by the Customer via the Store,
  • constituting an act of unfair competition within the meaning of Art. 3 of the Act of April 16, 1993 on combating unfair competition (including: slander or unfair praise).
  1. The Customer is obliged to add reliable opinions, regarding only the Products purchased by him through the Store.
  2. If an opinion is added in violation of the rules arising from § 15 of the Regulations - the Seller deletes the posted opinion.

 

§16

Final Provisions

  1. Contracts concluded via the Online Store are concluded in Polish.
  2. The Seller reserves the right to make changes to the Regulations for important reasons, i.e. changes in legal provisions, changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Regulations. The Seller will inform the Customer about each change at least 7 days in advance.
  3. In matters not regulated in these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; Act on the provision of electronic services; Consumer Rights Act, Personal Data Protection Act.
  4. The customer has the right to use out-of-court methods of dealing with complaints and pursuing claims. For this purpose, he may submit a complaint via the EU ODR online platform available at: http://ec.europa.eu/consumers/odr/.
  5. The provisions of these Regulations and the General Terms and Conditions of Contracts applicable to the Seller, posted on the seller's website (www.forestagri.pl) and in the Store, apply to Sales Agreements.

 

 


 

REGULATIONS - ARCHIVED VERSIONS:

Regulations of the online store valid until 11.04.2023.
Published: 11.08.2023

Downloads:
Appendix No. 1 to the regulations - form of withdrawal from the contract
Appendix no. 2 to the regulations - statement about requesting replacement-repair of goods
Appendix No. 3 to the regulations - statement on price reduction
Appendix No. 4 to the regulations - statement of withdrawal from the contract

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